Here are some of the questions we're most commonly asked about our mascot design services. If you have a question that's not listed here, please feel free to contact us!
Who owns the copyright to my mascot?
How long will it take before I receive my mascot?
Can I order additional poses of my mascot?
What kinds of materials can I use my mascot on?
Can you create a costume for my mascot?
What's the difference between as mascot and a logo?
What file format(s) will my mascot be delivered as?
How will my mascot be delivered to me?
What if I'm not happy with the work? Do you offer refunds?
Who owns the copyright to my mascot?
How long will it take before I receive my mascot?
Can I order additional poses of my mascot?
What kinds of materials can I use my mascot on?
Can you create a costume for my mascot?
What's the difference between a mascot and a logo?
A mascot is an extension of your logo (think Ronald McDonald or the Geico gecko). It takes all the strengths that your company wants to project to consumers, and embodies them in a unique character. Think of a logo as your business card. You want to pass it out to everyone, but many people will forget it after a short time. On the other hand, your mascot can be considered your virtual business partner - working tirelessly to build up your company's products and services in the minds of customers. A memorable character that showcases your company's best strengths will stay in your customer's mind long after a business card tucked away in a drawer.
What file format(s) will my final mascot be delivered as?
How will my mascot be delivered to me?
What if I'm not happy with the work? Do you offer refunds?
Ready to Get Started? Click here to order a custom mascot, or click the links below for more information on our mascot design services.
You do! When you commission mascot design from MascotArtist, we provide you with unlimited republishing rights to your character. It's yours, forever, to use however you like!
Generally you should expect to receive a preliminary sketch of your mascot within 48 hours after you place your order. This would be the best time to make suggestions and comments on the design, as well as any changes you have in mind. If you have no other suggestions, your character will be inked and colored to your specifications, and once payment is received, you will receive your final mascot!
Of course! Additional mascot poses can be ordered for only $99 each! That's well over half off the regular price! Simply log in to the Client's Area with the username and password you received when you ordered your first mascot. You'll be taken to a page where you can order additional poses of the same mascot.
If you forgot your username or password, contact us - We'll verify your original order and send you the new login information.
Your mascot is scanned at the highest quality resolution (600+ dots-per-inch for you graphic designers), so that you can use it on virtually anything! We've had many clients print their mascots on clothing, turn them into promotional giveaways, and even paint them on the company van! The possibilities are endless!
While we don't specifically create the character costumes, we highly recommend Mascot.org, an organization that features professionally trained mascot actors in roles ranging from children's programs to community events and corporate sponsorships. They also have contacts in the costume tailoring industry to ensure that your character is created just right!
Your logo is the symbol or text that exemplifies your company (for example, McDonalds' "Golden Arches" or the Nike swoosh). It is the core of your business or organization, and is meant to be both recognizable and memorable in the eyes of your customers.
Your final mascot will be delivered as a high quality JPEG file (best for multiple colors and shading). If you are a graphic designer commissioning mascot work, you can also request the native .PSD (Adobe Photoshop) file.
Sketches and revisions (if any) will be sent entirely via e-mail. The final version of the character can also be sent via e-mail, but larger files (for print use) will be copied onto CD and shipped to you via U.S. Priority Mail. You should expect to receive your CD within 3-5 days (within the U.S.) and 5-10 days (Internationally). Please note that shipping costs will apply.
While we've never had to issue one, we do have a refund policy in place. See our Terms of Service page for more information.